Patient Communications

‘The right thing to do’: 7 Qs with Waystar’s Heather Kawamoto on price transparency in 2021 | Becker’s Hospital Review | 9/1/2020

… in line with what they will get from the organization. Healthcare organizations should also be evaluating how a patient pricing tool fits in with their larger up-front collections process and strategy, including tailored patient communications , to build both loyalty and a stronger patient-pay pipeline. Q: What about supporting a better patient financial experience as a whole? What solutions are available to hospitals? HK: Providers need to be strategic …

RevSpring Ranked #1 Overall Patient Revenue Analytics Solution by Black Book for Third Consecutive Year | PRWeb | 8/26/2020

… reporting capabilities scattered throughout their organizations, yet few have implemented the three key layers of data analysis, which are descriptive analytics, predictive analytics, and prescriptive analytics.” On average, organizations that implement RevSpring analytics-driven patient communications solutions have seen a 3-7% increase in revenue collections, 80% increase in self-service payments, and cost savings ranging from 10% to 30%, among other benefits. For more information of RevSpring’s Analytic Suite, request …

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Patient engagement startup raises $15 million from Google’s Gradient Ventures | TechCrunch | 8/20/2020

… look for more virtual care options. For Simon Bolz and his co-founder Simon Lorenz, the aspect of Klara’s business that differentiates it from its many, many competitors is the company’s emphasis on putting patient communications at the center of its user interface. “The other products, maybe they started with intake or payments and they added messaging as an add-on. Building it that way, like others do, is not …

Ping An Healthcare and Technology Company Limited reports revenue of RMB 2.747 billion for H1 2020 | PR Newswire | 8/20/2020

SHANGHAI , Aug. 20, 2020 /PRNewswire/ – Ping An Good Doctor (“ Ping An Good Doctor “, 01833.HK) , the world’s leading online healthcare platform, announced the revenue of RMB 2.747 billion for the first half of this year, according to the company’s latest financial report. Ping An Good Doctor performed strongly despite the economic headwind and market downturn with its online medical business—which grew by 106.8% year on year—now contributing RMB …

Is the Direct-to-Patient logistics model the future of clinical trials? | 8/17/2020

Long-distance patient communications and solutions like Direct-to-Patient logistics offer a number of benefits for patients, sponsors and project teams. “ Long-distance patient communications and solutions like Direct-to-Patient logistics offer a number of benefits for patients, sponsors and project teams. With COVID-19 meaning that many hospitals and clinics are inaccessible to patients those on clinical trials, the pharmaceutical industry is having to adapt. Thanks to …

Eden Health’s $25M Series B, Bodyport’s $11.2M Series A and more digital health funding news | MobiHealthNews | 8/12/2020

Also: $30 million for Reify Health’s clinical trial software, and more than $16 million for mPulse Mobile’s AI-supported patient communications . 12:59 pm Share Eden Health has closed $25 million in a Series B funding round led by Flare Capital Partners. Stone Point Capital principals also joined as new investors, while prior backers Greycroft, PJC, Max Ventures and Aspect Ventures took part as well. Eden Health is a direct-to …

10 healthcare execs on public health education amid the pandemic | Becker’s Hospital Review | 8/11/2020

… to serve as educators to ensure children receive the best care, both preventative as well as medical, to help them maximize their health and well-being throughout their lives. In addition to Nemours’ direct patient communications throughout COVID-19, Nemours’ KidsHealth.org , which is the No. 1 most-visited website for pediatric health information in the U.S., has served as a trusted resource throughout the pandemic, providing real-time information on …

Patient Communications Representative | 8/11/2020

… Responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographical information. You should also be able to ensure that sufficient time is allocated to each appointment. To be successful as a Patient Communications Representative, you should be helpful and courteous when answering telephone calls. This is a contract position at a large health care organization located in Tucson, AZ. This position is pays $15 per hours and …

How to evolve your patient communication strategy during COVID19 | 8/7/2020

… and update that strategy to ensure its relevance for today’s landscape and that it’s flexible enough to evolve as that landscape (inevitably) shifts. Three pillars to every strategy When it comes to building a patient communications strategy, there are three core pillars that are important for your practice to design around: Educate, identify, and treat. These pillars provide a structure for ensuring every patient is a part of your practice’s …

PTC Therapeutics’ Mary Frances Harmon Named One of the Most Inspiring Leaders in Life Sciences by PharmaVOICE Magazine | PR Newswire | 8/6/2020

… will receive this well-earned recognition from PharmaVOICE.” Mary Frances has over 30 years of experience in the pharmaceutical industry and currently oversees strategic and operational leadership for corporate communications, government affairs, advocacy, and patient communications and engagement, which is essential in PTC’s commitment to patient families. Her work helps create a unified vision for patient and government relations and implementing programs with patient groups. During her first year at …

Why a data security sting lurks in COVID-19’s long tail | Healthcare IT News | 8/5/2020

… the hacking of coronavirus research lab systems by rival states as a real and growing threat. At the same time, the rapid rollout of new telehealth systems to reduce physical contact by enabling virtual patient communications and consultations was opening up a whole new front in the health data security war. HIMSS20 Digital Learn on-demand, earn credit, find products and solutions. Get Started Cyber-attacks on the rise Within …

Top 5 Healthcare Call Center Software Solutions for Your Medical Team | 8/3/2020

… To provide high-quality patient care and ensure data confidentiality and protection, healthcare contact center software requires several critical features. Essential Healthcare Call Center Features To comply with the various regulations and restrictions of patient communications and record-keeping, you should look for a few important features in your healthcare call center solution. HIPAA Compliance The Health Insurance Portability and Accountability Act of 1996 ( HIPAA ) ensures the confidentiality and protection …

Vocera Communications (VCRA) Q2 2020 Earnings Call Transcript | The Motley Fool | 7/28/2020

… innovate and deliver solutions that are grounded in our clinical approach to the market and our deep knowledge of our customers. Last quarter, we talked about using our Smartbadge strapped to the bed for patient communications in ICU rooms that are being used at double capacity. Expanding this to a whole other level, we are developing a new Alexa skill that will allow patients to use voice commands to communicate …

Jim Thomas City of Hope - How to Protect Patient Information in the Era of Telehealth | 7/28/2020

Innovations in telehealth and other digital practitioner-to-patient communications offer promising solutions to the challenges facing today’s health care delivery. However, these technologies also carry inherent risk - especially when it comes to patient privacy and PHI. Jim Thomas City of Hope explains. “While COVID-19 has certainly jumpstarted the launch of telehealth as an everyday convenience, the idea of digitizing healthcare has been slowly taking hold for years.” And …

Proper implementation of chatbots in healthcare requires diligence | Healthcare Finance | 7/28/2020

Chatbots can either enhance the value of patient communications or cause confusion or even harm. Jeff Lagasse , Associate Editor While the technology for developing artificial intelligence-powered chatbots has existed for some time, a new viewpoint piece lays out the clinical, ethical and legal aspects that should be considered before applying them in healthcare. And while the emergence of COVID-19 and the social distancing that accompanies it has prompted …

Use of AI-based tools for healthcare purposes: a survey study from consumers’ perspectives | 7/22/2020

Full size image Technological concerns Technological concerns include the nature of diagnostic tasks, lack of transparency of AI process, safety of AI-driven recommendations, complexities in interpreting results, and issues with AI-user interaction architecture [ 25 ]. In this study, we consider two dimensions for technical concerns: perceived performance anxiety and perceived communication barriers. Perceived performance anxiety Perceived performance anxiety refers to users’ perception of the likelihood that an IT system …

Odoro joins the Epic App Orchard Marketplace to empower healthcare providers with next-generation patient access solutions | PRWeb | 7/21/2020

… apporchard.epic.com . About Odoro With over a decade of experience in patient access management, Odoro helps health systems and practices transform their patient experience. Our suite of digital solutions facilitates online scheduling, self-registration and patient communications , as well as referrals management across all points of access. Odoro’s multi-layered technology and advanced algorithms efficiently and accurately match the patient, provider and location, integrating provider and health system preferences. The result …

NexHealth’s founder went from a receptionist at a clinic in the Bronx to $12 million in funding | TechCrunch | 6/30/2020

… clinics and independent practices, the benefits of opening up EHRs to developers isn’t entirely clear, so NexHealth is proving the use case for them with an initial suite of tools like online scheduling, automated patient communications and payments, the company said. So far, the company has developed APIs to support around 50 electronic health record integrations, and is managing the caseload for around 10.4 million patients. Companies like Quip and …

Assuring patients they’re in good hands: notes from Dartmouth-Hitchcock’s VP of communications and marketing | Becker’s Hospital Review | 6/26/2020

… a robust distribution plan including video distribution on a YouTube playlist, postings on our patient-facing brand social media channels (specifically Facebook and Twitter) and our Dartmouth-Hitchcock website, a playlist linked in our patient communications platform (myDH) and shared in our Health & Wellness email newsletter, which gets distributed to approximately 15,000 subscribers. Q: What does the campaign aim to accomplish? JG: The goal is to show, rather than just …

ProSite’s PracticeMojo Provides Digital Forms and Phone Call Integration to Boost Patient Engagement | 6/26/2020

In addition to phone call integration, the new PracticeMojo enables patients to complete all required dental forms, including the COVID-19 questionnaire , before they come in for their appointment . ProSites’ PracticeMojo , an automated patient reminder, recall and patient communications platform, has launched new integrated features to help dental practitioners better communicate with their patients and improve office efficiency.PracticeMojo’s new Managed Plan allows practitioners to provide patients with HIPAA-compliant online …

ProSites’ PracticeMojo Introduces Online Patient Forms and Phone Call Integration to Enhance Dental Patient Engagement | 6/24/2020

ProSites’ PracticeMojo, an automated patient reminder, recall and patient communications platform has launched new integrated features to help dentists better communicate with their patients and improve office efficiency. The solution comes at a pivotal time for dental practices, who must incorporate digital solutions to care for patients and protect patients and staff. PracticeMojo’s new Managed Plan allows dentists to provide patients with HIPAA compliant online patient forms and COVID-19 …

Admin Manager at Reliance HMO | 6/23/2020

Job Field Administration / Secretarial The Position The ideal candidate will work in the Admin Department of Reliance Family Clinics, and will be responsible for general facility and staff administration, patient communications , event management, maintenance of accurate documentation and vendor management. The role requires an individual comfortable conversing with external and internal stakeholders, with strong analytical skills and a passion for quality healthcare delivery You are a team player able to …

COVID-19 – could it help kick start the fight to combat obesity? | 6/22/2020

… some still don’t fully understand the high risk involved.’ Mr Ahmad – who is also chair of the Greater Manchester local dental network – said his team has been of vital importance when it comes to patient communications . He urges other teams to support each other in their work. He said: ‘The whole dental team has been paramount to all of this. The staff on the phones doing the call backs – they’re …

Pokémon releases app to promote dental hygiene | 6/22/2020

… some still don’t fully understand the high risk involved.’ Mr Ahmad – who is also chair of the Greater Manchester local dental network – said his team has been of vital importance when it comes to patient communications . He urges other teams to support each other in their work. He said: ‘The whole dental team has been paramount to all of this. The staff on the phones doing the call backs – they’re …

Dentistry Online’s award winners – Ivin Tan | 6/21/2020

… some still don’t fully understand the high risk involved.’ Mr Ahmad – who is also chair of the Greater Manchester local dental network – said his team has been of vital importance when it comes to patient communications . He urges other teams to support each other in their work. He said: ‘The whole dental team has been paramount to all of this. The staff on the phones doing the call backs – they’re …

COVID-19

10 healthcare execs on public health education amid the pandemic | Becker’s Hospital Review | 8/11/2020

… guidance. A banner across the top of every page of our Stanford Health Care public website directs users to a COVID-19 resource page . Additionally, the Stanford Medicine COVID-19 website provides news and guidance … well-being throughout their lives. In addition to Nemours’ direct patient communications throughout COVID-19, Nemours’ KidsHealth.org , which is the No. 1 most-visited website for pediatric health information in the U.S., has served as …

Healthcare Communication

IMImobile offers free eClinic software amid pandemic | Globe Newswire | 4/21/2020

… April 21, 2020 (GLOBE NEWSWIRE) – Global cloud communications software and solutions provider IMImobile PLC , today announces that its healthcare division, Healthcare Communications , has launched its eClinic software to NHS trusts for free for a year … with more than 350 hospitals and delivering 100 million secure patient communications a year. It supports digitally-driven, patient-led NHS communications that improve engagement, boost appointment attendances and increase patient satisfaction levels. The e …

Telehealth

Centre for Neuro Skills Converts Delivery of All Brain Injury Rehabilitation Therapy to Innovative Telehealth Technology | PR Newswire | 3/30/2020

Centre for Neuro Skills Converts Delivery of All Brain Injury Rehabilitation Therapy to Innovative Telehealth Technology News provided by Mar 30, 2020, 11:02 ET Share this article BAKERSFIELD, Calif. , March 30, 2020 /PRNewswire/ – Centre for … This includes the full spectrum of CNS’ therapeutic treatments and patient communications, including: counseling, speech therapy, physical therapy, occupational therapy, education therapy, case management, family communication, business partner communication and physician or specialist consultation. Therapy …

Medicaid

Mobile Messaging Technology Helps Safety Net Providers with Emergency COVID-19 Patient & Staff Communication | PRWeb | 3/30/2020

… being felt the hardest on the underserved members of our society, the 27.5 million uninsured and 72.4 million individuals on Medicaid. Chronic health conditions like diabetes, hypertension and cardiovascular disease are more prevalent among underserved … care, provide education and allow one-to-one provider-to-patient communications. We operate under the guiding principle that everyone should have access to quality healthcare, regardless of their ability to pay, where they live …

HIPAA

Curve Dental Announces Integration with Weave | PR Newswire | 11/27/2019

patient communications solution like Weave, Curve customers will have access to a modern, HIPAA-approved communications tool that aligns perfectly with today’s digitally-savvy patients.” Curve Dental’s practice management software combined with Weave allows dental practices and small businesses to communicate more efficiently and effectively with patients and customers. “Curve’s dedication to streamlining processes for dental practices closely aligns with our mission of bringing businesses closer to the people who …

Practice Management Software

Curve Dental Announces Integration with Weave | PR Newswire | 11/27/2019

patient communications solution like Weave, Curve customers will have access to a modern, HIPAA-approved communications tool that aligns perfectly with today’s digitally-savvy patients.” Curve Dental’s practice management software combined with Weave allows dental practices and small businesses to communicate more efficiently and effectively with patients and customers. “Curve’s dedication to streamlining processes for dental practices closely aligns with our mission of bringing businesses closer to the people who …

Patient Satisfaction

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

… Ophthalmology, Dermatology, Orthopedics and Plastic Surgery—will have the ability to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to … engagement company that improves patient and provider communications for increased patient satisfaction and improved productivity. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems and …

Patient Payments

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

… Ophthalmology, Dermatology, Orthopedics and Plastic Surgery—will have the ability to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to … drive appointments, increase online reviews, get patient feedback, and speed patient payments, all while supporting health and care quality initiatives. Visit http://www.relatient.net , call 866-473-8160. About Nextech Nextech is the complete healthcare technology solution for …

Clinical Operations

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

… Ophthalmology, Dermatology, Orthopedics and Plastic Surgery—will have the ability to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to … and customized intake forms designed to support unique workflows and clinical operations. The Relatient platform also uses bidirectional data flow to seamlessly interface with Nextech’s solutions and work for multilocation offices and providers of all …

Patient Engagement Platform

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

patient communications through text, email, and voice, with built-in best practices, all compliant to HIPAA and TCPA regulations. “We recognize that our customers represent a variety of specialties that require the latest choices in technology. Partnering with Relatient provides our clients access to a highly-rated, patient engagement platform that effectively services both patients and providers,” stated Wyn Partington, Nextech’s Chief Revenue Officer. “We are pleased to make Relatient’s …

Patient Engagement

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

Relatient, Inc ., the top-rated patient engagement SaaS announced today an expansion of their partnership with Nextech Systems , a leading healthcare technology provider for specialty physician practices. Nextech’s network of clients can now access Relatient’s … to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to HIPAA and TCPA regulations. “We recognize that our customers represent …

Specialty Physician Practice

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

… rated patient engagement SaaS announced today an expansion of their partnership with Nextech Systems , a leading healthcare technology provider for specialty physician practices. Nextech’s network of clients can now access Relatient’s latest solutions for patient … to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to HIPAA and TCPA regulations. “We recognize that our customers represent …

Population Health

Deloitte Launches ConvergeHEALTH Connect at Dreamforce 2019 | PR Newswire | 11/18/2019

… to place the patient first when administering home or virtual care. The public health module also enables organizations to manage population health with proactive disease screening. ConvergeHEALTH Connect for Providers – Delivers a consolidated view of … PULSE”, a leading patient engagement experience to optimize closed-loop patient communications, marketing and service to maximize therapy onboarding and adherence that help lead to enhanced patient health. Enabled by Deloitte Digital’s ConvergeHEALTH Patient Connect …

Health Information Management

Avadyne Health Ranked #1 in Patient Communications & Financial Satisfaction Solutions | PR Newswire | 11/11/2019

patient communications and financial satisfaction solutions by Black Book Research. The rating – the highest offered by Black Book – is based on a survey of 3,300 users of competitive solutions from more than 700 healthcare provider organizations. Continue Reading Avadyne Health Ranked 1 in Patient Communications & Financial Satisfaction Solutions This top-rank achievement, recently published in Black Book’s Coding and Health Information Management Report comes on the heels of Avadyne Health’s …

Patient Financial Experience

Avadyne Health Ranked #1 in Patient Communications & Financial Satisfaction Solutions | PR Newswire | 11/11/2019

… recovery for some of the largest health systems in the country, announced today they have been ranked No.1 in patient communications and financial satisfaction solutions by Black Book Research. The rating – the highest offered … and what providers are delivering when it comes to the patient financial experience: 56% of patients want healthcare providers to proactively offer options to resolve out-of-pocket expenses 50% want help and guidance understanding …

Food and Drug Administration

FDA Proposes New Warning Labels for Breast Implants | 11/2/2019

Ski n The FDA Proposes New Safety Information for Breast Implants, Including Warning Labels In light of a turbulent year, the FDA is considering new efforts to educate patients exploring breast implant surgery with proposed recommendations on boxed labels and doctor-patient communications. By November 2, 2019 Getty Images It’s been a controversial and emotional year for breast implant devices , and those who have received them. In February, the Food …

EMR

Klara Announces Partnership and Integration with Nextech Systems to Help Boost Patient Satisfaction, Staff Efficiency and Practice Revenue | PR Newswire | 10/31/2019

… communication, all to give patients an exceptional experience. And now, through Klara, Nextech users will also get automated appointment reminders, patient communications that sync to Nextech’s patient chart (including transcribed voicemails), and easy access to … Klara, visit www.klara.com or email [email protected] . About Nextech Nextech EMR/PM is the complete healthcare technology solution for specialty providers. Since 1997, Nextech has been focused on delivering intelligent, intuitive, integrated solutions that empower …

Readmissions

Twistle raises $16 to automate patient engagement | VentureBeat | 10/29/2019

… allows health care providers to customize its patient portals and pathways. Twistle claims its customers see a 38% reduction in readmissions on average, as well as a 50% reduction in no-shows and an 84 … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” Mehlman said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

Digital Patient

Product and Strategy Director - Parsippany, NJ, , USA #jobs #Parsippany pls RT | 10/26/2019

Patient Communications Business Unit is looking for a strategic and experienced Director of Strategy to take responsibility for the growth of our expanding Patient Support Program design business in the USA and Latin American region. Working regionally and within key markets, you will collaborate with patient services colleagues to lead the evolution of existing patient engagement services offerings in the region to include program design, behavioral science and digital patient

Referral Management

Three automation myths standing in the way of better patient care | MedCity News | 10/20/2019

… industry, for automation to carry out its potential to save burned-out providers massive amounts of time, deliver more advanced patient communications, and streamline and improve medical workflows, we must combat a number of myths … getting to all the patients in a timely manner. When referral management is automated, manual processing is eliminated. Practices can deal directly with referred patients via interactive text messages that guide them to automatically schedule …

Patient Throughput

Critical Alert Recognized In Gartner Report: Put Patient Throughput and Capacity Management at the Center of Your Performance Improvement Plan | PRWeb | 10/8/2019

Critical Alert, a leading enterprise-class patient communications application provider, announced today their recognition as a Sample Vendor in Gartner’s August 2019 Put Patient Throughput and Capacity Management at the Center of Your Performance Improvement Plan report. The report, published on August 16th, 2019, describes Patient Throughput and Capacity Management (PTCM) as the “domain and discipline concerned with monitoring, orchestrating and managing the patient’s journey through the HDO and overcoming …

Electronic Medical Record

How AI Can Help Seniors Navigate Care | Health IT Outcomes | 9/11/2019

… share of the total population will rise from 16 percent to 23 percent. With a rapidly growing senior population, innovating patient communications will continue to increase in importance for better care experiences. After all, the … of the process from documenting the data into a patient’s electronic medical record to completing the billing process and administering follow-up engagements with the patient. This type of AI technology provides seniors with better …

Digital Health

Luma Health scores $16 million in Series B round | MedCity News | 8/28/2019

… better engage with patients and improve outcomes, investors see potential in companies that are rewriting the rules of effective provider-patient communications. 5:00 PM Shares 0 San Francisco-based patient communication company Luma Health announced … to integrate with the EHR is a key ingredient for digital health solutions overall. Earlier this year, Luma Health formalized its partnership with Wisconsin-based EHR company Epic. The company’s technology tools can also work …

RTLS

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | PRWeb | 7/3/2019

… was supporting their plan, not hindering it. With Critical Alert, Decatur Morgan was able to maximize advanced reporting and analytics, RTLS and ADT integrations, customizable workflows, active directory sign-on, staff assignment, EMR documentation and … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Patient Safety

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | PRWeb | 7/3/2019

Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and value-added clinical services drive down costs, reduce clinical interruptions and alarm fatigue and improve the quality of care for hospitals and healthcare enterprises. Our focus on clinical productivity, innovative use of technology and patient safety leads to quieter, more efficient units, improved outcomes for …

Luma Health

Luma Health Providing 30-Day Free Access to Patient Broadcast Messaging to Healthcare Providers to Accelerate Patient Communications Around COVID-19 | PRWeb | 3/25/2020

Luma Health Providing 30-Day Free Access to Patient Broadcast Messaging to Healthcare Providers to Accelerate Patient Communications Around COVID-19 Share Article Clinics Can Rapidly Inform and Educate Populations and Set Up Free Telehealth Virtual Visits for Pre-Screened Patients Through Video Conferencing We are dedicated to helping patients get access to care more quickly, and to working with medical heroes on the front lines to navigate through this …

athenahealth

InteliChart® Recognized as Certified athenahealth Partner | Business Wire | 3/5/2020

… in patient engagement and population health solutions, proudly announces that its Healthy Outcomes ® platform is now a certified partner in athenahealth’s partner program. The program recognizes partnerships with software and services vendors and verifies their … ends the frustration and cost of missed appointments by automating patient communications, such as appointment reminders, appointment confirmations, and organizational announcements. Email, phone or text confirmations go directly into a practice’s scheduling system. Patient Activate …

Nextech

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

Relatient, Inc ., the top-rated patient engagement SaaS announced today an expansion of their partnership with Nextech Systems , a leading healthcare technology provider for specialty physician practices. Nextech’s network of clients can now access Relatient’s … to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to HIPAA and TCPA regulations. “We recognize that our customers represent …

Relatient

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

Relatient, Inc ., the top-rated patient engagement SaaS announced today an expansion of their partnership with Nextech Systems , a leading healthcare technology provider for specialty physician practices. Nextech’s network of clients can now access Relatient’s … to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to HIPAA and TCPA regulations. “We recognize that our customers represent …

NexTech Systems

Relatient Expands Nextech Marketplace Partnership to Enable More Patient-Centered Engagement Solutions | PRWeb | 11/21/2019

Relatient, Inc ., the top-rated patient engagement SaaS announced today an expansion of their partnership with Nextech Systems , a leading healthcare technology provider for specialty physician practices. Nextech’s network of clients can now access Relatient’s … to rely on Relatient’s integrated, bidirectional platform to manage all patient communications through text, email, and voice, with built-in best practices, all compliant to HIPAA and TCPA regulations. “We recognize that our customers represent …

ConvergeHEALTH

Deloitte Digital Wins Three Partner Innovation Awards at Dreamforce 2019 | Markets Insider | Business Insider | 11/20/2019

… patient communications, marketing and service to maximize therapy onboarding and adherence that help lead to enhanced patient health. Enabled by Deloitte Digital’s ConvergeHEALTH Patient Connect platform, as well as Salesforce Health Cloud, Marketing Cloud and MuleSoft, the multichannel enterprise patient marketing and service engagement was deployed in six countries. Amgen is already realizing significant reductions in faster, more effective campaign delivery, with significantly lower campaign operational and patient call center …

Amgen

Deloitte Digital Wins Three Partner Innovation Awards at Dreamforce 2019 | Markets Insider | Business Insider | 11/20/2019

… Care and Life Sciences categories. Deloitte Digital was recognized for its work with True Alliance, Southern New Hampshire University and Amgen respectively. The awards were presented at Dreamforce 2019. Deloitte Digital helped True Alliance, an … PULSE,” a leading patient engagement experience to optimize closed-loop patient communications, marketing and service to maximize therapy onboarding and adherence that help lead to enhanced patient health. Enabled by Deloitte Digital’s ConvergeHEALTH Patient Connect …

Salesforce Health Cloud

Deloitte Digital Wins Three Partner Innovation Awards at Dreamforce 2019 | Markets Insider | Business Insider | 11/20/2019

… patient communications, marketing and service to maximize therapy onboarding and adherence that help lead to enhanced patient health. Enabled by Deloitte Digital’s ConvergeHEALTH Patient Connect platform, as well as Salesforce Health Cloud, Marketing Cloud and MuleSoft, the multichannel enterprise patient marketing and service engagement was deployed in six countries. Amgen is already realizing significant reductions in faster, more effective campaign delivery, with significantly lower campaign operational and patient call center …

Avadyne Health

Avadyne Health Ranked #1 in Patient Communications & Financial Satisfaction Solutions | PR Newswire | 11/11/2019

MOLINE, Ill. , Avadyne Health, a leader in patient self-pay account resolution and bad debt recovery for some of the largest health systems in the country, announced today they have been ranked No.1 in patient communications and financial satisfaction solutions by Black Book Research. The rating – the highest offered by Black Book – is based on a survey of 3,300 users of competitive solutions from more than 700 healthcare provider …

Twistle

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… in helping health systems and life sciences companies deliver personalized care guidance through the emerging category of care process automation, Twistle today announced it has secured $16 million in Series A funding. Leading healthcare enterprises … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle

Twistle Health

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… in helping health systems and life sciences companies deliver personalized care guidance through the emerging category of care process automation, Twistle today announced it has secured $16 million in Series A funding. Leading healthcare enterprises … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle

Microsoft Health

Council Post: Improving The Patient Financial Experience: The Smart Money Is On Smart Data Use | Forbes | 10/11/2019

… conscientious use of data can help patients make informed enrollment decisions, provide greater transparency into health care costs, advise customized patient communications and much more. I’ll explore some of those data forms and their potential … smart ways to use claims data. Apple, Google, Amazon and Microsoft recently teamed up with some of the largest insurers and hospitals to begin testing a system for sharing claims data across platforms to create …

Critical Alert Systems

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | PRWeb | 7/3/2019

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention Share Article Critical Alert Systems shared a comprehensive case study today about Decatur Morgan Hospital and … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Bessemer Venture Partners

Ada’s conversational chatbot for customer intake, symptom checking pulls in $44M Series B | MobiHealthNews | 3/23/2020

… Bessemer Venture Partners, FirstMark, Version One, Leaders Fund and Burst Capital. WHAT THEY DO Ada’s artificial intelligence platform seeks to provide patient communications and triage at scale. Its consumer healthcare app, Ada Health, asks users to input their symptoms and other relevant information to provide a basic assessment and potential next steps for the user to consider. Meanwhile, healthcare organizations and those of other industries can incorporate and personalize Ada’s …

Y Combinator

Curve Dental Announces Integration with Weave | PR Newswire | 11/27/2019

… being a cornerstone of the modern experience,” said Dave Cormack , Executive Chairman of Curve Dental. “By partnering with a proven patient communications solution like Weave, Curve customers will have access to a modern, HIPAA-approved … customer journey. Weave was the first Utah company to join Y Combinator, and has received several awards including Best of State for Software Engineers, Best Place to Work and Top CEO. To learn more, visit …

Health Enterprise Partners

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… patient education, helping them improve clinical and patient-reported outcomes while simultaneously lowering costs. The funding round was led by Health Enterprise Partners (HEP) and MemorialCare Innovation Fund (MCIF). HEP is a growth equity firm … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

Tiger Global Management

Weave nears unicorn status with $70M Series D, $970M valuation | MobiHealthNews | 10/29/2019

The Utah-based company’s platform helps small to medium-sized practices manage their patient communications. October 29, 2019 Share Weave, a Utah-based software startup tackling patient communications for various medical specialties as well as dentistry and optometry, has brought in a $70 million Series D funding round, bringing the company to a total valuation of $970 million. New backer Tiger Global Management led the raise, with prior investors Catalyst …

MemorialCare Innovation Fund

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… clinical and patient-reported outcomes while simultaneously lowering costs. The funding round was led by Health Enterprise Partners (HEP) and MemorialCare Innovation Fund (MCIF). HEP is a growth equity firm whose investors include some of … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

Innovation Fund

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… and patient-reported outcomes while simultaneously lowering costs. The funding round was led by Health Enterprise Partners (HEP) and MemorialCare Innovation Fund (MCIF). HEP is a growth equity firm whose investors include some of the … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

Pelion Venture Partners

Meet Utah’s next unicorn | TechCrunch | 10/27/2019

Kate Clark @kateclarktweets / 2 days Weave , a developer of patient communications software focused on the dental and optometry market, was the first Utah-headquartered company to graduate from Y Combinator, in 2014 . Now, it’s poised … from existing backers Catalyst Investors, Bessemer Venture Partners, Crosslink Capital, Pelion Venture Partners and LeadEdge Capital. The company was founded in 2011 and fully bootstrapped until enrolling in the Silicon Valley accelerator program five years …

Crosslink Capital

Meet Utah’s next unicorn | TechCrunch | 10/27/2019

Kate Clark @kateclarktweets / 2 days Weave , a developer of patient communications software focused on the dental and optometry market, was the first Utah-headquartered company to graduate from Y Combinator, in 2014 . Now, it’s poised … with participation from existing backers Catalyst Investors, Bessemer Venture Partners, Crosslink Capital, Pelion Venture Partners and LeadEdge Capital. The company was founded in 2011 and fully bootstrapped until enrolling in the Silicon Valley accelerator program …

PeakSpan Capital

Luma Health Wins UCSF Digital Health Award for Best EHR - Patient Engagement Solution | PRWeb | 10/15/2019

… mission to build a patient engagement solution that tightly integrates with today’s EHR systems to modernize patient access and automate patient communications,” said Aditya Bansod, CTO and co-founder, Luma Health. ”By keeping patients connected … funding to $25.7 million. The latest round was led by PeakSpan Capital, with strategic investments from Cisco Investments, the Texas Medical Center, and continued investment from U.S. Venture Partners. Luma Health plans to use this …

Serent Capital

Serent backs The Professional Companies | PE Hub | 6/3/2019

Serent backs The Professional Companies June 3, 2019 Serent Capital has made an investment in The Professional Companies , a provider of home healthcare benefits management services. No financial terms were disclosed. Also, TPC has named … agency network management, utilization review, case management, claims processing, and patient communications. TPC’s services enable some of the country’s largest health plans to enhance patient access to home health services and more importantly reduce readmission …

Level Equity

Legwork Announces $17 Million Growth Equity Investment by Level Equity | The Wapakoneta Daily News | 5/30/2019

… one patient engagement and marketing automation software for dental practices, today announced they have secured $17 million in funding from Level Equity, a growth equity firm based in New York and San Francisco . Legwork will … 2019. The company’s software platform brings marketing tools, data and patient communications together, enabling dental practices to acquire and nurture more leads, convert leads into appointments, retain patients, encourage reviews/referrals, and reactivate existing patients …

Banner Health

Mobile chatbot tech improves ER patient experience at Banner Health | Healthcare IT News | 3/25/2020

… relief because they were getting fewer duplicate questions – and dealing with fewer frustrated patients. March 25, 2020 02:05 PM At Banner Health, a massive health system headquartered in Arizona, a key purpose of its Digital … than ideal patient experience. “We believed if we could improve patient communications as part of the ED experience, it would have a significant impact on Net Promoter Scores as well as our care teams, who …

Avadyne Health Ranked #1 in Patient Communications & Financial Satisfaction Solutions | PR Newswire | 11/11/2019

… recovery for some of the largest health systems in the country, announced today they have been ranked No.1 in patient communications and financial satisfaction solutions by Black Book Research. The rating – the highest offered … first augmented reality Patient Concierge billing app for patients of Banner Health, based in Phoenix, Ariz. The Patient Concierge billing app is accessible to patients with a Banner Health hospital billing account. It is available …

MemorialCare

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… clinical and patient-reported outcomes while simultaneously lowering costs. The funding round was led by Health Enterprise Partners (HEP) and MemorialCare Innovation Fund (MCIF). HEP is a growth equity firm whose investors include some of … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… clinical and patient-reported outcomes while simultaneously lowering costs. The funding round was led by Health Enterprise Partners (HEP) and MemorialCare Innovation Fund (MCIF). HEP is a growth equity firm whose investors include some of … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

MemorialCare Health System

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… include some of the largest health systems and health plans in the United States . MCIF, the venture arm of the MemorialCare Health System, partners with leadership at the health system to vet and invest in … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

… include some of the largest health systems and health plans in the United States . MCIF, the venture arm of the MemorialCare Health System, partners with leadership at the health system to vet and invest in … executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how many of these leaders select Twistle …

HCA

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | Markets Insider | Business Insider | 7/3/2019

… a comprehensive case study today about Decatur Morgan Hospital and their remarkable success significantly improving patient experience as reflected by HCAHPS scores, enhancing care delivery and increasing nurse retention utilizing the Critical Alert patient communication … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | PRWeb | 7/3/2019

… a comprehensive case study today about Decatur Morgan Hospital and their remarkable success significantly improving patient experience as reflected by HCAHPS scores, enhancing care delivery and increasing nurse retention utilizing the Critical Alert patient communication … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Decatur Morgan Hospital, Decatur AL

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | Markets Insider | Business Insider | 7/3/2019

JACKSONVILLE, Fla. , July 3, 2019 /PRNewswire-PRWeb/ – Critical Alert Systems shared a comprehensive case study today about Decatur Morgan Hospital and their remarkable success significantly improving patient experience as reflected by HCAHPS scores, enhancing care … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | PRWeb | 7/3/2019

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention Share Article Critical Alert Systems shared a comprehensive case study today about Decatur Morgan Hospital and … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

John Elms

Critical Alert Partners with TekTone to Offer Rapid Deployment Kits to Help Hospitals with COVID-19 Surge Capacity | Markets Insider | Business Insider | 4/15/2020

… time of crisis, hospitals are expanding to accommodate the tremendous influx of patients and need a dependable communication system,” said John Elms , CEO of Critical Alert. “Our Rapid Deployment Kit blankets surge capacity areas with … their support and IT teams. CommonPath Enterprise, our software-driven patient communications platform, includes UL-1069 nurse call, overlay software to modernize legacy nurse call systems, alarm management & event notification, patient experience monitoring, advanced clinical …

Critical Alert Partners with TekTone to Offer Rapid Deployment Kits to Help Hospitals with COVID-19 Surge Capacity | PRWeb | 4/15/2020

… time of crisis, hospitals are expanding to accommodate the tremendous influx of patients and need a dependable communication system,” said John Elms, CEO of Critical Alert. “Our Rapid Deployment Kit blankets surge capacity areas with … their support and IT teams. CommonPath Enterprise, our software-driven patient communications platform, includes UL-1069 nurse call, overlay software to modernize legacy nurse call systems, alarm management & event notification, patient experience monitoring, advanced clinical …

Gary Hamilton

InteliChart® Recognized as Certified athenahealth Partner | Business Wire | 3/5/2020

… have struggled to successfully engage their patients, or meet their needs as healthcare consumers, due to limited patient portals,” said Gary Hamilton, InteliChart CEO . “We’re excited to further our mission to transform the patient experience … ends the frustration and cost of missed appointments by automating patient communications, such as appointment reminders, appointment confirmations, and organizational announcements. Email, phone or text confirmations go directly into a practice’s scheduling system. Patient Activate …

InteliChart® Recognized as Certified athenahealth Partner | Business Wire | 3/5/2020

… have struggled to successfully engage their patients, or meet their needs as healthcare consumers, due to limited patient portals,” said Gary Hamilton, InteliChart CEO . “We’re excited to further our mission to transform the patient experience … ends the frustration and cost of missed appointments by automating patient communications, such as appointment reminders, appointment confirmations, and organizational announcements. Email, phone or text confirmations go directly into a practice’s scheduling system. Patient Activate …

Ezra Mehlman

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

Ezra Mehlman , Managing Partner at HEP, said that HEP’s partnership with many of the leading healthcare organizations across the country has provided a unique perspective about the value of Twistle’s technology. “In our conversations with them, we hear the priority their executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how …

Twistle Receives $16M Investment to Accelerate Delivery of Personalized Care Guidance Through Care Process Automation | PR Newswire | 10/29/2019

Ezra Mehlman , Managing Partner at HEP, said that HEP’s partnership with many of the leading healthcare organizations across the country has provided a unique perspective about the value of Twistle’s technology. “In our conversations with them, we hear the priority their executives are assigning to hyper-individualized care plans and asynchronous patient communications,” he said. “They see these as the keys to true patient engagement. We have also observed how …

Bryan Vest

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | Markets Insider | Business Insider | 7/3/2019

… patient communication system such as Critical Alert allowed us to optimize the technology and make it work for us,” said Bryan Vest , MSN, RN, service line director inpatient nursing at Decatur Morgan. “Its flexibility and … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Decatur Morgan Hospital Achieves Enhanced Care Delivery with Critical Alert Systems: Improving the Patient Experience and Increasing Nurse Retention | PRWeb | 7/3/2019

… patient communication system such as Critical Alert allowed us to optimize the technology and make it work for us,” said Bryan Vest, MSN, RN, service line director inpatient nursing at Decatur Morgan. “Its flexibility and … Alert Systems offers the most flexible and scalable enterprise-grade Patient Communications and Nurse Call solution on the market. The company’s software-driven platform includes UL-compliant hardware, a portfolio of integrated partner offerings and …

Stanley Bastian

UPDATE 1-U.S. judge blocks Trump’s cutoff of family planning subsidies -plaintiffs | Yahoo News | 4/26/2019

… 3 over the vehement objections of abortion supporters who have decried it as a “gag rule” designed to silence doctor-patient communications about abortion options. “Today’s ruling ensures that clinics across the nation can remain … from Reuters for comment. The ruling by U.S. District Judge Stanley Bastian in Yakima, in eastern Washington, capped a hearing in which oral arguments were presented by both sides. “There is no public interest in …

U.S. Judge Blocks Trump’s Cutoff of Family Planning Subsidies: Plaintiffs | U.S. News & World Report | 4/26/2019

… 3 over the vehement objections of abortion supporters who have decried it as a “gag rule” designed to silence doctor-patient communications about abortion options. “Today’s ruling ensures that clinics across the nation can remain … from Reuters for comment. The ruling by U.S. District Judge Stanley Bastian in Yakima in eastern Washington capped a hearing in which oral arguments were presented by both sides. Ferguson’s statement quoted the judge, in …